Icesole Store Policies:

Please allow 24 hours processing time. Return is accepted as long as it is in its original condition and received within 14 days. Please allow 4 to 7 days for refund or exchange turnaround time.

To obtain return authorization, please contact: return@icesole.com

PayPal payment is accepted as long as it is shipped to a confirmed address. International Buyer, please understand that we are not responsible for tax or duties incurred by the custom. However, we will do our very best to assist you with your purchases.

Shipping Info:

Domestic Buyers:

All shoes will ship within 24 hours. Customers will receive tracking numbers within 24 hours FedEx Ground Service: $8.00 (4-7 days est. delivery) add $4.00 per additional pairs FedEx Home Delivery: $12.00 (2-4 days est. delivery) – add $5.00 per additional pairs

International Buyers: All shoes will ship within 24 hours. Customers will receive tracking numbers within 24 hours. USPS Express Mail Service: $40.00 (3-4 days est. delivery) – add $15.00 per additional pairs. Global Tracking Number and all other necessary information will be provided via email within 24 hours.

If you have any question, please feel free to contact us at: info@icesole.com